So far, non-compliance fees for 2025 have not increased significantly compared to the second quarter of 2024, indicating that importers are increasingly complying with the Single Window System, according to Mr. John Kelep, Manager of Biosecurity Sea Port Operations. The total collection for 2025 is still being processed and will be published by the end of the year.

Non-compliance fees are imposed when importers submit incomplete or late import permits, incorrect invoices, or insufficient documentation. Such lapses pose a risk of pests and diseases entering Vanuatu, potentially affecting agriculture, trade, and food security.

During the second quarter of 2024, non-compliance fees in Port Vila alone totaled VT21,065,300, underscoring the importance of proper documentation and adherence to biosecurity regulations.

At the Biosecurity Forum 2025 on Plant Biosecurity and Border Operations, Mr. Kelep presented an overview of the Single Window System, highlighting how it facilitates trade, improves transparency, and enables biosecurity officers to efficiently monitor high-risk goods.

“Although the system has been in place since 2020, some importers are still not fully familiar with its processes, particularly for high-risk and second-hand goods,” Mr. Kelep said. “We urge importers to strengthen communication and documentation practices to avoid penalties and protect Vanuatu’s borders.”

The forum emphasized the importance of collaboration among customs brokers, importers, exporters, retailers of meat products, aircraft and postal agents, humanitarian and diplomatic officers, and line government agencies. Strengthening compliance and cooperation remains key to safeguarding Vanuatu’s agriculture, trade, and food security against invasive pests, diseases, and improperly documented goods.